Hello, my name is Liam and I am a product designer.
Let's not waste your time, take a look at my work below.
Summary
Our company launched an initiative to capture user’s phone numbers to grow what we dubbed the “known driver network.” Users who have verified phone numbers have access to our product's best possible experience.
Key outcomes and results
90%
Users who successfully sign in with the new authentication flow
94%
Decrease in "forgot password" flow
Solution
I led the design of our new sign in/create an account flow, which includes phone verification and sign in without a password.
Summary
The parking experience can be very frustrating due to the overcomplication of what seems like a simple task. The Express Pay product aims to provide the fastest parking experience for customers and facility operators through digital payments.
Key outcomes and results
68%
Digital payment conversion rate
Faster and easier
User flow now has reduced friction
Solution
I spearheaded a design reboot of our automated, license plate recognition (LPR) parking experience, allowing our company to combine multiple products to power a user-facing payment flow.
3.
License Plate Data Platform
Case study coming soon
Summary
Flash Parking has built a sophisticated AI parking system that reads and stores license plate and vehicle information. This information is processed and used for many things like lot capacity, starting parking sessions and managing facility traffic.
Key outcomes and results
Accessiblity
The portal utilizes a new design system that prioritizes accessiblity.
New product launch
With the creation of this portal, our license plate recognition product can now be fully monitored.
Solution
I created Flash’s Vision portal, a web platform allowing our customers to manage their facility devices and vehicles following equipment install.
